These highly accessible video conversations, with expert trainer Sally Knocker, skilfully explain how to be with someone in the moment, with plenty of tips and ideas for more creative and meaningful engagement.
Supporting reading materials and follow up questions ensure this training session is officially CPD accredited with a recognised course certificate.
It offers the perfect introduction to a more person-centred way of working so your staff team can build on their strengths and feel more motivated and confident in their daily interactions.